Privacy Policy

Privacy Policy

Controller: Nordavo

Contact: info@nordavo.shop | (415) 955-8912

Address: 1350 California St, San Francisco, CA 94109, USA

Effective Date:

1. Data We Collect

  • Identity & Contact: name, billing/shipping address, email, phone.
  • Order & Payment: items, totals, payment method (processed by payment providers).
  • Technical: IP, device/browser, cookies, analytics events.
  • Communications: messages, reviews, customer support history.

2. Legal Bases

  • Contract: to process and deliver orders.
  • Legal obligation: tax, accounting, consumer protection.
  • Legitimate interests: fraud prevention, security, analytics, service improvement.
  • Consent: marketing emails and non-essential cookies where required.

3. Uses

To fulfil orders, provide support, personalize content, conduct analytics, prevent fraud/abuse, and comply with law. We do not sell personal data.

4. Sharing

We share data with processors (payments, fulfillment, logistics, analytics, hosting) under confidentiality/security terms and if required by law.

5. International Transfers

Data may be processed in the US and other countries. Where GDPR applies, we rely on recognized safeguards (e.g., Standard Contractual Clauses).

6. Retention

We retain data as long as necessary for the purposes collected and legal requirements (orders typically 6–10 years, subject to local law).

7. Your Rights (EU/EEA & UK)

  • Access, rectification, erasure
  • Restriction/objection
  • Data portability
  • Withdraw consent (for consent-based processing)
  • Complain to a supervisory authority

8. Cookies

We use necessary cookies and, with consent where required, analytics/marketing cookies. Manage preferences via “Cookie Settings”.

9. Security

We apply appropriate technical and organizational safeguards to protect personal data.

10. Children

Our site is not directed to children. Do not submit minors’ personal data without appropriate consent.

11. Updates

We may update this Policy and will post the new effective date.